Data Protection Policy

Hotbet Privacy Policy — How Your Data Is Kept Secure

Hotbet treats the privacy of your personal information as its highest priority. This policy details what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Our Commitment

How Hotbet Protects Your Privacy

Keeping your data protected at every step is our top priority.

🔐
SSL Encryption

All data transfers on the Hotbet platform are secured with 256-bit SSL encryption — banking-grade security.

🚫
No Sale to Third Parties

Hotbet never sells your personal data to advertisers or third parties — that is our commitment.

🗄️
Secure Data Storage

Your data is stored on encrypted servers. Firewalls and regular audits are in place to prevent unauthorized access.

👤
User Controls

You can view, correct, or request deletion of your data at any time. You are in full control.

🍪
Cookie Transparency

This policy clearly explains what types of cookies Hotbet uses and why.

⚖️
Regulatory Compliance

Hotbet complies with international data protection standards and applicable regulatory requirements.

This Privacy Policy applies to all services and products on the Hotbet platform. By using Hotbet, you agree to the terms of this policy.

1. Introduction & Overview

Hotbet (referred to as "we", "us", or "Hotbet") fully respects your personal privacy. This Privacy Policy explains how Hotbet collects, stores, and uses your information.

When you use the Hotbet website, mobile app, or any of our services, we collect certain information. This collection is fully lawful and necessary to provide you with our services. This policy presents the entire process transparently.

Hotbet complies with international data protection standards. We believe every user should have full control over their own data.


2. Information We Collect

Registration and Identity Information

When you open an account with Hotbet, we collect: full name, date of birth, email address, phone number, residential address, and national ID or passport details for identity verification.

Financial Information

Payment method details are collected for deposits and withdrawals. Hotbet does not directly store card numbers or bank account details — this information is handled through secure third-party payment processors.

Technical and Usage Data

  • IP address and device information (model, operating system)
  • Browser type and language settings
  • Time spent on the platform and pages visited
  • Gaming history and betting patterns
  • Login time, location data (approximate)

Technical data is collected primarily to ensure security, prevent fraud, and improve your overall experience.

Types of Data Why It Is Collected Required?
Name and Date of Birth Identity and Age Verification Yes
Email & Phone Contact and Security Yes
Identity Document Information KYC Verification & Legal Obligations Yes
Payment Information Transaction Processing Yes
IP & Device Information Security and Fraud Prevention Automatic
Gaming History Service Improvement and Responsible Gaming Automatic

3. How We Use Your Information

Hotbet uses your information solely for the following purposes:

  • Account Management: Used for registration, login, password reset, and profile updates.
  • Service Delivery: Used to manage betting, gaming, deposit, and withdrawal processes.
  • KYC Verification: To meet legal obligations and verify user age.
  • Security: To prevent unauthorized access, fraud, and money laundering.
  • Communication: To send account updates, promotions, and important notices.
  • Service Improvement: To analyze usage patterns and improve your experience.
  • Responsible Gaming: To monitor gaming behavior and identify potential problem gambling.

Hotbet does not sell your data to third parties for marketing purposes. You can unsubscribe from promotional emails at any time.


4. Data Sharing & Disclosure

Hotbet may share data with certain partners under limited circumstances. Any such sharing is always controlled and secure:

Payment Processors

Necessary financial information is shared with authorized payment gateways to complete transactions. These partners are PCI-DSS compliant.

Game Providers

Anonymized user data may be shared with specific game providers for the operation of Live Casino and slots games.

Legal Obligations

We may be required to share data with legal authorities pursuant to court orders, regulatory requests, or anti-money laundering obligations.

We never sell or transfer your data to advertising companies, social media platforms, or any third party for commercial purposes without your consent.


5. Data Security Measures

Hotbet uses multiple industry-standard security layers to keep your data safe:

  • Encryption: All data transfers are secured with TLS 1.3 encryption.
  • Firewall: An advanced firewall system protects against external attacks.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Regular Security Audits: Regular penetration testing conducted through third-party providers.
  • Employee Access Controls: Only authorized employees have access to specific data.
  • Backup System: Secure encrypted backups are maintained on a regular basis.

Please note — no system can guarantee 100% security over the internet. It is your responsibility to keep your account password strong and never share it with anyone.


6. Cookie Policy

The Hotbet website and app use cookies. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions, security, and core functionality — the site cannot operate without these.
  • Performance Cookies: Used to analyze page load speed and usage patterns (anonymized).
  • Functional Cookies: To remember your language preferences, theme, and other settings.

You can block cookies through your browser settings, though doing so may prevent some features of the site from working properly.


7. Your Rights

Hotbet believes every user has full rights over their own data. The following rights belong to you:

Right to Access Your Data

You can find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

Request to restrict the processing of your data for specific purposes.

Right to Data Portability

You can request a copy of your data at any time.

Right to Withdraw Consent

You may withdraw your consent for data processed on the basis of consent at any time.

To exercise any of these rights, contact the Hotbet support team by email. We typically respond within 30 days.


8. Children's Privacy

Hotbet strictly does not serve users under 18. We do not knowingly collect data from anyone under the age of 18.

If we are notified that a minor's data has been collected unintentionally, we will immediately close the account and delete all associated information.


9. Data Retention Period

How long Hotbet retains your data depends on the type of information and applicable legal obligations:

  • Account Information: For the duration of active account use and a minimum of 5 years after closure (regulatory requirement).
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • Communication Records: Up to 2 years after last contact.
  • Technical Logs: Generally up to 90 days.

Once the data retention period expires, your information is securely deleted or anonymized.


10. Right to Amend This Policy

Hotbet may update this Privacy Policy when necessary. For significant changes, a notice will be posted on the website and registered users may be notified by email.

Continued use of Hotbet after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.


11. Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to report a data breach, please contact us through the following:

Email: [email protected]

Live Chat: Available 24/7

Response Time: Within 30 Business Days

For General Inquiries FAQ Page View or Terms and Conditions Read.

Your Data Is Safe — Join Hotbet with Peace of Mind

Your privacy is our top priority at Hotbet. Register today on a secure platform.

For players 18+ only. Please gamble responsibly.

বাংলা